PRIVACY POLICY FOR CTRL+CLUTTER

Last Updated: 10/24/25

At Ctrl+Clutter.com, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website and services.


1. INTRODUCTION

Ctrl+Clutter.com (“we,” “us,” “our”) is a junk removal service dedicated to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, and secure your personal information. By using our website or services, you agree to the terms outlined in this policy.


2. TYPES OF INFORMATION COLLECTED

We may collect the following types of personal information:

  • Full name

  • Email address

  • Phone number

  • Physical address (for pickup services)

  • Payment information (for billing purposes)

  • Any additional information you choose to provide


3. HOW WE COLLECT INFORMATION

We collect personal information through the following methods:

  • Information provided by you when registering an account, requesting services, or submitting forms on Ctrl+Clutter.com

  • Automatically, through cookies and similar tracking technologies when you visit our website

  • Through email, phone, or SMS communications

  • From data gathered during your interactions with our services


4. PURPOSE OF DATA COLLECTION

We collect and use your personal information to:

  • Provide, operate, and improve our junk removal services

  • Process service requests and payments

  • Communicate with you about your requests, inquiries, or service updates

  • Comply with legal obligations

  • Send promotional offers, updates, or relevant information (if you have opted in)


5. DATA SECURITY

We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse. These include industry-standard technologies such as SSL encryption and secure payment gateways.
However, please note that no system is completely secure, and we cannot guarantee absolute protection of your information.


6. DATA SHARING

We do not sell or rent your personal information to third parties. We may share data only in the following cases:

  • With trusted service providers who assist us in operating our business (e.g., payment processors, IT providers)

  • When required by law, legal request, or to protect our rights

  • For purposes of fraud prevention, security, or legal compliance

Important: Phone numbers or SMS opt-in data collected for communication purposes will never be shared with third parties.


7. YOUR RIGHTS

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates to your information

  • Request deletion of your personal information, subject to legal and contractual obligations

  • Opt out of receiving promotional communications at any time

To exercise your rights or make inquiries about your personal data, please contact us using the information below.


8. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to enhance your browsing experience and analyze website performance. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.


9. CONTACT INFORMATION

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: hi@ctrlclutter.com
Phone: (615) 249-8323


10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly. Continued use of our website or services after any changes indicates your acceptance of the updated policy..

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